Shipping policy

Shipping times and costs

All deliveries are made during business hours on business days. 

Online orders will be shipped within two business day.

Delivery within Australia will be 3-5 working days for shipment to reach you in metropolitan areas (excluding WA, NT and regional areas which may take 7-10 days). 

International delivery will be between within 10-15 days maximum.

You can check the shipping costs at the bottom of the Check out page prior to checking out by using the easy Shipping calculator for your order. 

All Australian deliveries are delivered by the fabulous carbon neutral courier company Sendle. It's a win/win for all!

All international deliveries are delivered by Australia Post.

In the event where no one is available at the shipping address to sign for a delivery, a note will be left by the delivery driver with instructions for how to book a re-delivery. It is then the responsibility of the customer to arrange a time for re-delivery within the conditions set on the note. 

Bulk order delivery times & costs will be quoted.

Please e mail hello@creamcollection.com.au for bulk order inquiries.